Participant Terms & Conditions (V 1.0) 🧙‍♂️

By accepting your invitation to participate in Reno you are: (a) certifying that you are an adult with full authority to enter into this contract; (b) certifying that you have read and understand and accept these Terms and Conditions; and, (c) agreeing that these Terms and Conditions constitute a binding contract governing your rights as a participant and the relationship between you and Reno.

Reno makes no verbal or written representation, warranty or agreements with respect to any Reno Program or participation or the Services, and Reno's responsibilities and liabilities are expressly limited as provided in these Terms and Conditions.

We are constantly trying to improve Reno, so these Terms and Conditions may need to change. We reserve the right to change the Terms and Conditions at any time, but if we do, we will bring it to your attention by placing a notice on remoteyear.com, by sending you an email, and/or by some other means. Please review all updates, as once the Terms and Conditions have been updated your continued participation in a Reno Program and/or use of the Services will constitute acceptance of the updated terms. If you don’t agree with the new Terms and Conditions, you are free to reject them; unfortunately, except as otherwise provided herein, that means you may no longer be able to use certain (or potentially all) of the Services.

By joining a Reno Program or using the Services in any manner you are agreeing to our Privacy Policy. The protection of your data is important to us. Please review our Privacy Policy for more information about how we collect, use, and store data.

Reno provides travel programs of varying lengths for remote workers, as well as programs not limited to remote workers (“Reno Program'' or “Program”), and other services such as remote job search courses, as outlined on its website "www.rentalnomads.com". (For the sake of clarity, “Reno Program'' or “Program” as defined in this document includes twelve month programs, three month programs, one month programs, Retreats, other length programs that Reno may provide, and special opportunities made available to some participants, and in some circumstances their guests.) Reno also provides local experiences, global experiences, side trips, community events, meetups and other services for Reno participants. (All of the above, as well as other services offered by Reno, collectively referred to as “the Services''). Reno may organize and negotiate trip, housing, and program arrangements that are provided by independent third party providers (“Other Providers”). When provided by such Other Providers, Reno acts only as an arranger, and all services provided in connection with, before, during or after a trip, including but not limited to housing and transportation, are provided, owned and operated by Other Providers, whose employees, facilities, vehicles or vessels, products and services are not subject to Reno's supervision or control. The Other Providers are solely responsible and liable for providing their respective products, provisions and services, unless otherwise specified. Reno is not their agent and is not responsible for their actions or inaction. The responsibility of Reno in connection with your Program is strictly limited. Reno makes no warranty, either express or implied, regarding the suitability, safety, insurance or other aspects of the products and services provided by Reno or any Other Provider and any transportation, tours, services, products or facilities provided by Other Providers.

You may be required to sign up for an account, and select a password and username (“Reno User ID”). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Reno User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission. You will not share your account or password with anyone, and you must protect the security of your account and your password. You are responsible for any activity associated with your account.

You may receive communications from Reno, including messages that Reno sends you (for example, via email, phone call, SMS, and/or text message). BY SIGNING UP FOR THE PROGRAM OR USING THE SERVICES, YOU AGREE TO RECEIVE COMMUNICATIONS FROM RENO, AND YOU REPRESENT AND WARRANT THAT EACH PERSON FOR WHOM YOU PROVIDE A WIRELESS PHONE NUMBER AND/OR EMAIL ADDRESS HAS CONSENTED TO RECEIVE COMMUNICATIONS FROM RENO. By providing us with your wireless phone number, you confirm that you want Reno to send you information we think may be of interest to you, which may include Reno using automated dialing technology to text or call you at the wireless number you provided. You agree to indemnify and hold Reno harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to your breach of the foregoing.

Reno and its designated travel program team members are not liable for, and you waive any claim for: (A) any damage to, or loss of, property or injury to, or death of, persons suffered during a Program, whether or not occasioned directly or indirectly by an act or omission of Reno or any Other Provider, including but not limited to any latent or undisclosed defect in any aircraft, watercraft, vehicle, hotel, apartment, workspace or other service or property operated or provided by Reno or any Other Provider; and (B) any loss or damage due to delay, cancellation, or disruption in any manner caused by Reno or the Other Providers, or any negligent or willful act or failure to act of Reno or any Other Provider or of any other third party, or any laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by Acts of God, strikes, fire, flood, war, rebellion, conflict & unrest, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control. You waive any claim against Reno and/or its designated travel program team members for any such loss, damage, injury, or death and assume the risk of Reno's negligence.

To the extent you engage in any activities in connection with the Program or any other Services, you acknowledge that you have voluntarily elected to participate in such activities. You further acknowledge and agree that the activities are voluntary recreational activities and that no officer, supervisor or other employee of Reno is requiring you to engage in the activity. You are aware that there are risks and hazards associated with the activities and voluntarily assume all risk of loss, damage or injury to person or property which may arise from or is related to your engaging in the activities, whether such risk is known or unknown to you. You are agreeing to this release in lieu of executing additional waivers in connection with such activities, but agree that you may be required by Reno or third parties to execute additional written waivers. The benefits of such waivers shall apply equally to Reno and shall not limit the waivers or release herein. You hereby release Reno and all entities associated with Reno and agree not to sue or bring any proceeding against any of the same for any actions, claims or demands that you, your assignees, heirs, distributees, guardians and legal representatives now have or may hereafter have for injury or damages resulting from your engaging in the activities.

To the fullest extent allowed by applicable law, under no circumstances and under no legal theory (including, without limitation, tort, contract, strict liability, or otherwise) shall Reno be liable to you, your employer, your client(s) or potential client(s), your guests/visitors, or to any other person for (a) any indirect, special, incidental, or consequential damages of any kind, including damages for lost profits, loss of goodwill, work stoppage or delays, regardless of whether Reno has been advised of the possibility of such damages, or (b) any change in your employment status as a result of participating, or (c) any amount, in the aggregate, in excess of the amounts paid by you to Reno in connection with the program or the services in the twelve (12) month period preceding the applicable claim, or (d) any matter beyond our reasonable control. Some states do not allow the exclusion or limitation of certain damages, so the above limitation and exclusions may not apply to you or may only apply to you in part. In connection with your trip, Reno shall not be liable to you for damages for emotional distress, mental suffering or psychological injury of any kind, under any circumstances.

Reno Programs travel to a large number of countries around the world. In joining Reno, you agree to assume responsibility for your own safety, and you acknowledge that we cannot guarantee your safety at any time. Local conditions, including but not limited to infrastructure, road conditions, medical care, plumbing, agriculture, sanitation, building codes, safety, and security, may differ significantly from those found in the United States or your home country, as applicable. At any given moment there may be "trouble spots" in the world in terms of war, terrorism, conflict, unrest, crime, Acts of God, civil commotions, labor trouble, pandemics, and/or other potential sources of harm. The United States Department of State and other governmental and tourist organizations provide information on foreign countries, including details of local conditions in specific cities and countries according to such agency's perception of risks to travelers. We strongly recommend you obtain and consider such information when making travel decisions. Reno assumes no responsibility for gathering such information or providing it to you. In addition, by joining a Reno program, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present and you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Reno liable for any illness, injury, death, and/or medical expenses.

Reno and the travel program team members reserve the right, without penalty, to make changes in the published itinerary whenever, in their judgment, conditions warrant or if they deem it necessary for the comfort, convenience, or safety of participants. Every reasonable effort will be made to operate Programs as planned, but alterations may still occur after final itineraries are sent.

Reno reserves the right in its sole discretion to accept, decline to accept, or remove any Member, Participant or guest on a Reno Program or any part thereof at any time. Reno reserves the right to expel any participant from a trip or remove a participant from a vessel, vehicle, event, activity, workspace, or accommodations for any reason, including, but not limited to, lack of payment or if we deem it necessary for the comfort, convenience or safety of the other participants, including if their behavior is deemed to cause or be likely to cause danger to themselves or danger, distress or annoyance to other participants, if we reasonably determine their condition would adversely affect their health, safety or enjoyment, or that of other participants, or if we determine they have engaged in illegal actions. Reno reserves the right to alert the police and/or local authorities if behavior is deemed to cause or be likely to cause danger to themselves or other participants, if we reasonably determine their condition would adversely affect their health or safety or that of other participants. If we remove a participant or a participant’s guest from a trip in progress or remove someone from a vessel, vehicle, event, activity, workspace, or accommodations, they will not be entitled to any refund, payment, compensation or credit of any kind for unused or missed services or costs incurred resulting from the termination of their participation and they will be responsible for that month’s fee in its entirety and your travel costs as they leave the Program.

Certain Reno Programs are “remote work and travel” programs, and as such they have requirements related to your work situation. If your Reno Program is a remote work and travel program, each participant shall be required to have work throughout the entirety of the Program and is solely and individually responsible for securing and maintaining a job that can be performed remotely throughout the duration of the Program. Freelancers, contractors, entrepreneurs, and people engaged in ongoing education may be eligible to join remote work and travel programs. In the event that a participant loses their job during remote work and travel program, they will be responsible for finding a new job and continuing to pay their monthly fees on time. The determination of whether your work fulfills the requirements of this section is within Reno’s discretion.

Reno reserves the right to do background checks and to consider the results of said background checks in determining the eligibility of an applicant.

Participants are responsible for obtaining any documents required for their participation in the Program, such as a valid passport, all visas, vaccination certificates, and any other documents. Failure to obtain documents does not negate the Terms and Conditions, and any extra costs incurred for rerouting due to travel without the necessary documents will be the participant’s responsibility. Reno is not a legal advisor or a professional advisor and it does not provide guidance on visa processes.

Participants are responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments, in their home country and associated with their participation in the Program or use of the Services, provided that Reno may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. Reno is not a tax advisor or a professional advisor and it does not provide tax guidance.

All participants are expected to abide by the laws in each country visited. If at any point during the Program you perform or engage in any illegal activity, Reno is not responsible for legal ramifications of that action, and you may be removed from the Program at your own cost, and without refund to you. Reno has no responsibility or obligation to notify participants of all applicable local laws.

The payment terms and cancellation and refund policies are as set forth in Reno’s Payment Policies (“Payment Policies”). For clarity, the Payment Policies that are in effect upon your acceptance into a Reno Membership or a Reno Program shall apply for the duration thereof, notwithstanding updates hereto. However, should you finish a specific Reno Program and choose to enter another Reno Program (friendly reminder, the definition of “Reno Program” in this document includes all retreats, trips and experiences), the most up to date Payment Policies will apply.

We use various third-parties for billing, payment processing, and financing options (“Third Party Processors”). The Third Party Processors use and store the financial information you provide, and the processing of payments and billing will be subject to the terms, conditions and privacy policies of the Third Party Processors in addition to these Terms and Conditions. We are not responsible for errors by the Third Party Processors. By choosing to participate in a Reno Membership or a Reno Program, you agree to pay us, through Third Party Processors, all charges at the prices then in effect for the Program in accordance with the applicable payment terms and you authorize us, through the Third Party Processors, to charge your chosen payment provider (“Payment Method”). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes that the Third Party Processors make even if it has already requested or received payment.

The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, lender, credit card issuer or other provider of your chosen Payment Method. If we, through the Third Party Processors, do not receive payment from you, you agree to pay all amounts due upon demand.

You acknowledge that Reno Membership and Reno Programs may have an initial and recurring payment feature and you accept responsibility for all recurring charges.

You must provide current, complete and accurate billing information. You must promptly update all information to keep your billing information current, complete and accurate (such as a change in billing address, credit card number, or credit card expiration date), and you must promptly notify us or our payment processor if your payment method is canceled (e.G., for loss or theft) or if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your user name or password. Changes to such information can be sent to payments@remoteyear.Com. If you fail to provide any of the foregoing information, you agree that we may continue charging you your monthly fees unless you have terminated your paid services as set forth above and/or in Reno’s payment policies.

By registering for a Reno Program and/or using the Services, you certify that you do not have any mental, physical, or other condition or disability that would create a hazard for yourself or other participants. Participants must be in good physical and mental health. Any condition (physical or mental), diet, or treatment requiring special attention must be reported in writing in the Onboarding Surveys requested at the beginning of the on-boarding process. Reno encourages participants to consult a doctor for specific medical advice related to any activities or destinations. Reno reserves the right to request that a participant obtain medical consent prior to departure as a condition of participation, and/or after a trip has begun as a condition of continued participation, should Reno deem it necessary to do so.

During your Program, the availability of medical care may be limited or delayed. You acknowledge that all or part of your Program may be in areas where medical care and evacuation may not be available. In the event a participant becomes sufficiently incapacitated as to be unable to direct theirown care, there is no one on the trip who can direct the participant’s care, and Reno is unable or does not have time to contact a participant’s emergency contact, the participant, by agreeing to these Terms and Conditions, authorizes any medical treatment deemed necessary in the event of any injury or illness while participating in the activity including, but not limited to, calling an ambulance, X-ray, examination, anesthetic, medical or surgical diagnosis, or treatment and hospital care which is deemed advisable by, and is to be rendered under the general or specific supervision of a licensed physician deemed competent to render the necessary care. In addition, by agreeing to these Terms and Conditions participant certifies that he or she has medical insurance which will cover personal accidents, medical expenses, medical evacuation, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury, delay or inconvenience occurring to the participant, or that in the absence of this medical insurance coverage, the participant agrees to pay all costs of rescue and/or medical services as may be incurred on the participant’s behalf.

Reno reserves the right to contact your stated emergency contact for any reason related to your health or safety.

Reno reserves the right to take photographs and video during your Program. By traveling with us, you grant to us the absolute and irrevocable right and unrestricted permission to use and publish your image, or likeness, without compensation, for commercial, advertising, editorial, or any other purpose; and in any manner and medium, whether now known or hereafter devised; and to alter and composite the same without restriction and without your inspection or approval. You hereby release and discharge us from and against any and all claims, liabilities, costs, damages and expenses of any kind arising out of or relating to the use by us of your image or likeness.

Photographs and video of your trip may be submitted to us by you or by third parties such as (but not limited to) other travelers, tour guides, crew, or staff members. By submitting such photographs or video, the party making the submission is representing and warranting (a) that the photo is their original work created solely by themselves and does not infringe the intellectual property rights of any party; (b) that they have obtained any and all necessary releases from subjects depicted in said original work; (c) that they grant to us a worldwide, royalty-free, perpetual, transferable, irrevocable, non-exclusive and fully sub-licensable right and license to use, in any and all media whether now known or hereafter devised, in perpetuity, anywhere in the world, with the right to make any and all commercial or other uses thereof, including without limitation, reproducing, editing, modifying, adapting, publishing, displaying publicly, creating derivative works from, incorporating into other works or modifying the photo and (d) that they hereby release and discharge us from and against any and all claims, liabilities, costs, damages and expenses of any kind arising out of or relating to the use by us of any photo submitted.

Additionally, by joining a Reno Program and/or using the Services, you grant Reno a royalty-free irrevocable license to re-post or use for any purpose, any image or video including the #remoteyear the #RY or any written content (blog posts and articles) regarding Reno that you post on the internet and/or social media, or upload to a Reno online shared photo album. We will always provide attribution. If you do not want to grant this specific right to Reno, please opt out by contacting: info@rentalnomads.com

Any claim or legal action whether based on contract, tort, statutory, constitutional or other legal rights, including without limitation bodily injury, illness to or death of a passenger, alleged violations of civil rights, discrimination, consumer or privacy laws, or other statutory, constitutional or legal rights, or for any losses, damages or expenses relating to or in any way arising out of or connected with the Program or Services, or against Reno must be commenced within one (1) year from the date of injury, illness or death or the date the incident giving rise to the claim occurred or else shall be irrevocably waived, notwithstanding any provision or law of any state or country or international convention to the contrary.

Neither party will have the right to a jury trial or to engage in pre-arbitration discovery, except as provided in the applicable arbitration rules and herein, or otherwise to litigate the claim in any court. You and Reno are instead choosing to have claims and disputes resolved by arbitration. The arbitrator’s decision will be final and binding. Other rights that you or we would have in court also may not be available in arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Reno over whether to vacate or enforce an arbitration award, YOU AND RENO WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

Any and all claims or disputes relating to or in any way arising out of or connected with this contract the Program or the Services against Reno and not subject to arbitration under the language above shall be litigated, if at all, in and before the courts of the State of Delaware, U.S.A., to the exclusion of the courts of any other state and country. Any claim or dispute relating to, arising out of or connected with your Program, the Services, and provision of services other than on a vessel, whether subject to arbitration or otherwise, shall be governed by the laws of the state of Delaware without regard to conflict of law principles. Any claim or dispute relating to, arising out of or connected with any vessels, whether subject to arbitration or otherwise, shall be governed by the general maritime law of the United States, and if not inconsistent, the laws of the state of Delaware without regard to conflicts of law principles.

These terms and conditions provide for the exclusive resolution of disputes through individual legal action or arbitration on your own behalf instead of through any class or representative action. Even if the applicable law provides otherwise, you agree that any arbitration or lawsuit against us whatsoever shall be litigated by a participant individually and not as a member of any class or as part of a class or representative action, and each participant expressly agrees to waive any law entitling participant to participate in a class action. If a claim is subject to arbitration under the arbitration clause above, the arbitrator shall have no authority to arbitrate claims on a class action basis. Each participant agrees that this class action waiver shall not be severable under any circumstances from the arbitration clause set forth in the arbitration above, and if for any reason this class action waiver is unenforceable as to any particular claim, then and only then such claim shall not be subject to arbitration.

If requested by Reno, you will defend, indemnify, and hold harmless Reno from and against any and all claims, losses, expenses, demands, or liabilities, including attorneys' fees and costs, incurred by Reno in connection with any claim by a third party arising out of or in any way related to: (1) your use of accommodations or workspace provided for you, or your actions during a Reno event; (2) your violation or alleged violation of these Terms and Conditions or your violation or alleged violation of any applicable law; (3) your infringement or alleged infringement of any intellectual property or other right of any other person or entity; or (4) any dispute between you and an Other Provider. You must not settle any such claim or matter without the prior written consent of Reno. Reno reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you further agree that you will cooperate fully in the defense of any such claims. Both you and Reno acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms and Conditions, Reno’s officers, directors, employees and independent contractors (“Personnel”) are third party beneficiaries of these Terms and Conditions, and that upon your acceptance of these Terms and Conditions, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions against you as the third party beneficiary hereof.

If it turns out that any part of these Terms and Conditions are invalid, void, or unenforceable, that term will be deemed severable and limited or eliminated to the minimum extent necessary and shall not affect any other terms or negate the validity of the rest of this agreement, which shall remain in full force and effect.

These terms, any and all language directly linked to within these terms, and any official Reno policies and waivers (e.g. the Code of Conduct, Community Guidelines, Reno’s Payment Policies, Reno’s Activity Waiver, Reno’s COVID-19 Vaccination Policy, and Reno’s Program Policies), constitute the entire and exclusive agreement between you and Reno relating to the subject matter of these Terms and Conditions, and these Terms and Conditions supersede all prior or contemporaneous communications or proposals relating to the subject matter of these Terms and Conditions.

You cannot assign, transfer or sublicense these Terms and Conditions, or your acceptance into a Reno Program, or any accommodations, workspace seats, or services provided as part of a Reno Program, without first obtaining our consent. We may assign, transfer, or delegate any of our rights and obligations without consent. You hereby acknowledge and agree that these Terms and Conditions do not create any agency, partnership, joint venture, or employment relationship between you and Reno, and neither party has any authority to bind the other in any respect.

Throughout the course of your participation in a Reno Program or while using the Services, you may be exposed to information, Reno vendors, Other Providers, documents, trade secrets, processes, and procedures that are confidential, proprietary to, and/or the intellectual property of Reno (collectively “Confidential Information”). You hereby agree that you will not: (i) collect and/or copy Confidential Information for any use outside of the enjoyment of your Reno trip; (ii) disseminate or publish Confidential Information; or, (iii) use Confidential Information to harm or compete with Reno.

Sometimes things come up that are outside of our control. You acknowledge and agree that we are excused from any delay and will not liable for any failure to perform any of our obligations stated in these Terms and Conditions if the failure is caused by something that is reasonably beyond our control, including but not limited to, war, earthquakes, fire, flood, explosions, terrorist attacks, government action, or extreme weather.

If we do not enforce any part of these Terms and Conditions, it shall not be deemed a waiver of any further rights hereunder, and does not mean we give up the right to later enforce that part or any other part. In order for any waiver of compliance with these Terms and Conditions to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

You must have adequate travel insurance in order to participate in a Reno Program. Reno may provide information about insurance options and references to trusted insurance partners during onboarding, however, you alone are responsible for securing said insurance and Reno may or may not require you to present proof of said insurance.

No weapons are allowed on Reno programs, including at Reno accommodations, workspaces, or any experiences.